Forum Discussion

StefanieFurtak's avatar
StefanieFurtak
New Contributor
6 months ago

Can attendees register for multiple sessions

Hello,  I am planning a training with multiple sessions, but when I tried to register for them as a test run, I have to use the registration link for every session I want to attend.  I checked, the...
  • KateG's avatar
    KateG
    6 months ago

    Hi StefanieFurtak 

     

    You should see "Registration type"  when you create a Training. This appears if you choose a recurring or custom Training. 

     

    Speaking with the team, they confirmed that it's not possible to register for all.  Under "Registration Type" You can either have: 

    • Participants register once to attend all sessions (if you choose this option they can register once for all and then have them only attend the sessions they can) 
    • Participants register for individual sessions that they'll attend

    I'm sorry there isn't an option to have attendees choose what they want without having to register for all. I think it's a good suggestion and will share this with the team. 

     

     

KateG's avatar
KateG
GoTo Moderator

Hi StefanieFurtak welcome to the GoTo Community, 


This article states, "Tip: If you're registering for a training with multiple sessions, you can choose to register once to attend all sessions or register for individual sessions"

 

Though I have tried a test myself and don't see this as an option. Can you tell me how you are scheduling your webinar? Is it a Custom webinar? Under "Registration type" do you select: "Participants register for individual sessions that they'll attend"? 

 

I am following up with the team on this and knowing the steps you are taking helps. Thanks! 

 

 

StefanieFurtak's avatar
StefanieFurtak
New Contributor
6 months ago

Hello, thanks for the reply. 

 

There is no option for "Registration Type" when I look at the training options. Do you have an idea why? 

 

 

  • KateG's avatar
    KateG
    GoTo Moderator
    6 months ago

    Hi StefanieFurtak 

     

    You should see "Registration type"  when you create a Training. This appears if you choose a recurring or custom Training. 

     

    Speaking with the team, they confirmed that it's not possible to register for all.  Under "Registration Type" You can either have: 

    • Participants register once to attend all sessions (if you choose this option they can register once for all and then have them only attend the sessions they can) 
    • Participants register for individual sessions that they'll attend

    I'm sorry there isn't an option to have attendees choose what they want without having to register for all. I think it's a good suggestion and will share this with the team.