Forum Discussion

EMurphyInfTrg's avatar
EMurphyInfTrg
Contributor
2 years ago

Certificates woefully ignored by GTT

I have posted this recently, and notice same requests going back to this as far back as 2016!!!!! and no action or even reply from Gototraining  PLEASE COMMUNITY CAN YOU COMMENT IF YOU HAVE SAME VIEW...
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  • GlennD's avatar
    GlennD
    2 years ago

    Hi EMurphyInfTrg,

     

    I know that we plan to improve Certificates but when that will happen ultimately it comes down to prioritization over other development work. Community posts and Ideas do have an influence, I report on them every month, but you are correct others do need to add their votes and support if they feel Certificates are a higher priority than enhancing Polls, Tests, Breakout rooms, etc.

     

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi EMurphyInfTrg,

 

I know that we plan to improve Certificates but when that will happen ultimately it comes down to prioritization over other development work. Community posts and Ideas do have an influence, I report on them every month, but you are correct others do need to add their votes and support if they feel Certificates are a higher priority than enhancing Polls, Tests, Breakout rooms, etc.

 

  • DebraSwank's avatar
    DebraSwank
    Active Contributor
    2 years ago

    I've been asking GoTo for customizable certificates since 2015.  Still waiting.   

     

    I work in the health sciences field as a continuing education provider, and one aspect of medical compliance is that the certificate given to attendees upon completion of their training is that the certificate must include information from the certifying body that has approved the training for the specified number of contact hours. 

     

    The certificate must include the name of the certifying body and the approval code given by the certifying body for each specific course.  The certifying body reserves the right to conduct an audit of all training materials, including the test, evaluation, and certificates granted.  

     

    Since customizable certificates aren't yet an option with GoTo, I email certificates to individuals who complete the training.  This is cumbersome and not at all efficient.  

     

     

    • EMurphyInfTrg's avatar
      EMurphyInfTrg
      Contributor
      2 years ago

      Great post DebraSwank  - and sorry you are as frustrated as I.

       

      Why should this subject take a back seat as has been requested about many times over the years, and why should your upgrade to an incomplete new interface/model take precedence over this GlennD 

       

      We have little time to be posting here as much to do in our day jobs.