Forum Discussion

LandonPriority's avatar
LandonPriority
New Contributor
2 years ago

Chat Box unable to function during a powerpoint

For the last few weeks, our instructors have complained that the chat box is no longer visible while going through a PowerPoint. Many of them have confirmed that it used to work, but no longer does. ...
KateG's avatar
KateG
GoTo Manager
2 years ago

Hi LandonPriority welcome to the GoTo Community. We haven't been able to replicate this experience on our end, it would be great if you share a screenshot or video link so we can get a better idea of what is happening here.  Also are you on the web or app? Are your instructors using a Mac or PC? Are they using multiple screens? Are they sharing just the PP or the entire screen? Thanks.