Excusing an Attendee
I've noticed that occasionally, I will not be able to excuse an attendee during a training session. Is there some reason for this?
Forum Discussion
Hi galmind thanks for getting back to me. Can you clarify this a bit more? The same person is logged in using multiple devices?
That's right. When an attendee signs in with a cell, tablet and/or laptop or desktop, we have difficulty excusing them. Our in-house policy is that our students attend ONLY via computer/laptop so we excused them if we see they are logging in on anything other than that. This seems to be when we have the problems described.
