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Go To Training Recorded the wrong screen
While doing a training on a dual monitor, we shared an excel spreadsheet on the left monitor, which it recorded. We stopped sharing it and just had cameras turned on the rest of the training, but the...
ContinuingEdBLD It could be a failure of the cloud recording storage or conversion. I would host a test session now, broadcasting your webcams and desktop to see if the problem persists. You can also file a case with Customer Support to see if there's any chance of recovering the webcams by re-converting the original cloud file.
It sounds like you are simply missing the webcam feeds for this event? If so, are you saving the recording online, or on the local PC?
