Forum Discussion

SAZickefoose's avatar
SAZickefoose
Active Contributor
3 years ago

Inability to launch a post-test

One of my training staff was facilitating a training yesterday afternoon. The post-test was visible in the training; however, she was unable to launch the test. Thankfully we have a plan b for this t...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi SAZickefoose, welcome to the community.

     

    Were these one-off training sessions or are they part of a scheduled series? Do you have another session coming up? 

    If you have another session scheduled could you try starting it early as a test and check to see if the polls and tests are available and that you can launch them?

     

SAZickefoose's avatar
SAZickefoose
Active Contributor
3 years ago

This same thing happened this morning. My polls and the post-test were not available for launching in the live webinar. When reviewing the content setting up the course (scheduling the training) the polls and post-test are linked to the course. Any suggestions?

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi SAZickefoose, welcome to the community.

     

    Were these one-off training sessions or are they part of a scheduled series? Do you have another session coming up? 

    If you have another session scheduled could you try starting it early as a test and check to see if the polls and tests are available and that you can launch them?

     

    • SAZickefoose's avatar
      SAZickefoose
      Active Contributor
      3 years ago
      I think it was just a fluke. We have not been able to recreate the issue in live training or testing. We did have one other training where we had two presenters. One could not launch the test but the other could. Not sure what the issue was there either. Thanks for following up!