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VRLDO's avatar
VRLDO
Contributor
4 months ago

Issues with GoTo App

Hi - I am the only one on our team of five who is able to use the app lately, others have to use the browser. Is there a known issue about this?

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  • KateG's avatar
    KateG
    GoTo Manager
    4 months ago

    Hi VRLDO

     

    I'm not aware of any issues with joining in the app. In order to better understand what's happening can you provide more details about those who can't join via the app? What happens when others try to join? Do they see an error message? Have they joined previously in the app but now can't? What device are they using to join?