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mszeu's avatar
mszeu
Active Contributor
3 years ago

Massive Webm files left under Documents folder after recording the session with GotoTraining

Hello,   I use GotoTraining (the new Goto Experience) to deploy my training, and I record every session. After the end of the session, I wait for the email confirming that the session is ready,...
Question
  • mszeu's avatar
    mszeu
    Active Contributor
    3 years ago

    Hi Glenn,

     

    I double-check my account settings, and the settings about the recording were already set in his way since ever.

    Anyway, the recordings are saved both online and offline.

    Do I need to act on some other settings?

     Kind regards,

     Marco - StockTrader

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Hi @mszeu,

       

      If you have the cloud recording copy you can delete the webm file saved locally on your computer. I believe the local copy was added as a back up in case the cloud recording failed for some reason. The team are reviewing how it was implemented.