Forum Discussion

mszeu's avatar
mszeu
Active Contributor
3 years ago
Solved

Massive Webm files left under Documents folder after recording the session with GotoTraining

Hello,   I use GotoTraining (the new Goto Experience) to deploy my training, and I record every session. After the end of the session, I wait for the email confirming that the session is ready,...
mszeu's avatar
mszeu
Active Contributor
3 years ago

Hi Glenn,

 

I double-check my account settings, and the settings about the recording were already set in his way since ever.

Anyway, the recordings are saved both online and offline.

Do I need to act on some other settings?

 Kind regards,

 Marco - StockTrader

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 years ago

    Hi @mszeu,

     

    If you have the cloud recording copy you can delete the webm file saved locally on your computer. I believe the local copy was added as a back up in case the cloud recording failed for some reason. The team are reviewing how it was implemented.