Forum Discussion

ShadowPeak's avatar
ShadowPeak
Active Contributor
2 years ago

Memory Leak in Goto Renderer and 7 Hour Timeout

Awhile back I made this post about the GoTo software kicking me out after about 7 hours:  7 Hour Timeout for Session Host.  I was directed to open a case and it was confirmed there is no meeting time...
KateG's avatar
KateG
GoTo Manager

ShadowPeak I sent you a PM with an email on where to send the data. 

GoToMathias's avatar
GoToMathias
GoTo Contributor
2 years ago

Hi ShadowPeak ,

 

we are still looking into this issue but we have not yet been able to identify a root cause. In the meantime, it looks like the browser version of the app does not suffer from this issue. Maybe this could be a workaround for you. Please let us know if the leak does not occur for you in the browser, if you give it a try.

 

Regards,

-Mathias