The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Karen40's avatar
Karen40
New Contributor
5 years ago
Solved

Participants not being place in breakout rooms

I had a participant drop during a session when we were using breakout rooms. When she rejoined she was not placed in a breakout room but was in the main room with me? Is this expected? How do I get a...
  • WilfriedEvers1's avatar
    WilfriedEvers1
    5 years ago
    Hi Karen40.
     
    In case a participant is dropped out while she/he is in the breakoutroom, the easiest way to get here/him back is:
    • Start CHROME. 
    • Click on the three vertical points on the right screen border, to customize and control CHROME.
    • Click on HISTORY and then on RECENTLY CLOSED.
    Normaly CHROME connect the participant back into the breakoutroom.
    Hope that helps.
    Best reagrds,
    Willi
WilfriedEvers1's avatar
WilfriedEvers1
Active Contributor
5 years ago
Hi Karen40.
 
In case a participant is dropped out while she/he is in the breakoutroom, the easiest way to get here/him back is:
  • Start CHROME. 
  • Click on the three vertical points on the right screen border, to customize and control CHROME.
  • Click on HISTORY and then on RECENTLY CLOSED.
Normaly CHROME connect the participant back into the breakoutroom.
Hope that helps.
Best reagrds,
Willi