Forum Discussion

Marydela's avatar
Marydela
Active Contributor
2 months ago

Participants suddenly having access issues into GTT sessions

Hello  We have had 3 separate issues, with unconnected participant groups,  who have previously had no issues joining GTT for regular training sessions suddenly not be able to access sessions. These...
GlennD's avatar
GlennD
GoTo Manager
2 months ago

Marydela okay, thank you. 

 

It is difficult to say what happened without more information. Our 24/7 toll-free support is available for attendees as well, if any of the affected attendees have another session coming up they could call us and try to join a test session with one of our representatives.