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GTT: Switch to Desktop Option Missing?
Good morning, Where has the "Switch to Desktop" option gone in the new version? We utilized this option to ensure our panel of presenters were able to share webcams without the ability for a...
Hi everyone,
I am sorry for any inconvenience this change caused you and your audience.
To give you a better understanding of this update, we are moving closer to a more fluid GoTo experience and account set up, where you'll soon have additional features and functions available to choose from. Based upon the number of attendees who were utilizing the desktop app there was a decision made to start disabling native software options in favor of the web experience. Although we have now pushed this update back temporarily, it's still moving forward in the coming weeks and we will update the Community with those expected changes soon.
For a reference of what else to expect and how to guide your audience, please see this support page: https://support.goto.com/training/new-experience-guide
If you need to switch back temporarily and do not see the ability to do so in your account, please click my Community name in order to send a private message with your GoTo Organizer email address.
EMurphyInfTrg [Update] There should be no changes for GoToTraining API functionality any time soon.
Hi
Thank you for your reply.
Forgive me for my reservations, but for months you told me here that paypal integration should work and it clearly did not after months of pain and time and cost...
Can I confirm what "any time soon" means, and assurances that when you make any changes to the api that you ensure they will not have a detrimental affect on the current api ability for my delegates to pay as they go on my website currently (again after many months of painstakingly paying my web dev to work with yours as the standard api kept breaking, but now as we finally have it working, I do not want it to break again).
I am very cautious and concerned and want to ensure that the api integration continues for the long term (as long as I am a paying client of gototraining).
I look forward to hearing from you.
Regards
Eileen
EMurphyInfTrg Hi Eileen,
I haven't heard that any major changes are coming for the APIs at all. If this changes I'll try to update the Community in advance.
