The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

SAZickefoose's avatar
SAZickefoose
Active Contributor
4 years ago
Solved

Individuals not appearing on the attendance list

I facilitated a training session last evening and 3 of my participants are showing as registered but having participated in the session. Thank goodness I copy/pasted the chat log that shows them part...
  • GlennD's avatar
    GlennD
    4 years ago

    Hi SAZickefoose,

     

    I apologize for any frustration. we are looking into an issue with mobile attendees hot showing up in the attendee report and plan to release an update to correct this issue. 

     

     

GlennD's avatar
GlennD
GoTo Manager
4 years ago

Hi SAZickefoose,

 

I apologize for any frustration. we are looking into an issue with mobile attendees hot showing up in the attendee report and plan to release an update to correct this issue. 

 

 

SAZickefoose's avatar
SAZickefoose
Active Contributor
4 years ago

We have identified that each of the individuals were using iPhones and the GoToApp to participate in the sessions. Yes, sessions there have been 6 sessions affected. One with no test included and 54 participants!