Refunds not Issuing
When I cancel a registration and enter a dollar amount in the refund box the registrant is not refunded. The registration payments are going through so I know I am connected with PayPal, but refunds ...
If you continue to see this behavior, I would strongly recommend re-linking the two accounts again. If you want to file a case with Customer Support they may be able to escalate the issue further, but re-linking is the first troubleshooting step.
