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kjeezy Sorry this didn't help. I'm not able to replicate on my PC. Can you please share a bit more about the setup so we can try to replicate?
- Are you on a mac or PC?
- What OS are you using?
- What is the screen resolution?
- Does this happen when you try to share anything (file, video, app)?
Thanks!
The errors happens only if I'm sharing, either my screen or applications. When I un-share and launch test it works fine.
Display resolution: 1920x1080
Refresh rate(Hz) 60.008 Hz
Windows 10 Pro, Version 22H2
Thanks
- KateG2 years agoGoTo Moderator
kjeezy thanks for the additional information. My teammate and I were able to replicate the error message when using the flexible view feature, previously I had the layout merged. This does appear to be a bug and we are reporting it to the team. As a workaround for the time being, can you merge the "Grab Tab" when starting a test in order to view it? Thank you for bringing this to our attention.
- kjeezy2 years agoActive ContributorI tried your solution and it worked, I am able to share my screen and launch a test without any issues.
Thank you very much for the solution.