Some attendees not seeing the test
Our organization conducts 4-day training sessions about three times a month for students who are employed by or contractors for the US Department of Defense. The course consists of 13 content modules...
Forum Discussion
Hi stoft welcome to the GoTo Community. I have not heard reports of some attendees seeing the wrong test, but I'm checking with the team to see if there have been other reports. I see you have a case and someone from support should be getting back to you soon. Could you let me know if are you using the new GoTo Training app or the classic version?
Hi Kate. We are using the new version of GoTo Training.
Also, if it would help, I would like to invite the GoTo Support team to assign a team member to attend our next final exam this Friday (3/17/23) just before we launch it, so they can do some real-time observation and troubleshooting. Start time of the 2-hour exam window is not fixed, as it depends on when we finish presenting all content modules. But this week the exam is likely to start sometime between 9:30 and 10:30 am Pacific time. If it's possible for a GoTo member to attend, I can send that person the class session ID.
Hi stoft could you PM me trainingId or TrainingKey as TulasiramN mentioned? I can have this escalated for you to help examine what's going on here. To PM me click on my name and you will see the option on the right Thanks!
