Forum Discussion

CIFAEDU's avatar
CIFAEDU
New Contributor
2 years ago

The Reminder Email

I was having a training scheduled to be held in June however rescheduled it to October, however the reminder email ie the 1 day and 1 hr did not update and is still set to go off on the previous date...
  • KateG's avatar
    KateG
    2 years ago

    Hi CIFAEDU welcome to the Community! GoTo Training reminder emails are set to go 1 week, 1 day and/or 1 hour before your training, depending on what you select in the reminder email settings. When is your training in October and where do you see that the reminder will be sent corresponding with the previous date? 

     

     

     

KateG's avatar
KateG
GoTo Moderator

Hi CIFAEDU welcome to the Community! GoTo Training reminder emails are set to go 1 week, 1 day and/or 1 hour before your training, depending on what you select in the reminder email settings. When is your training in October and where do you see that the reminder will be sent corresponding with the previous date? 

 

 

 

Serafim1's avatar
Serafim1
Active Contributor
2 years ago

Thank you for your answer, I had the smae problem and now you helped me solve it!