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Forum Discussion
BrianS2
6 years agoActive Contributor
Webcams not working in web version
Over the last month or so almost all (there's always 1 or 2 that work fine tho) attendees on my goto training sessions that join using the web app cannot share their webcams. The option is set to sha...
- 6 years ago
It happens in every session I run. I've resorted to blocking the web version so everybody gets the desktop version... you should have no problem replicating it
AshC
6 years agoRetired GoTo Contributor
ElizabethHutch I apologize for the problems there. Are you able to replicate this again with a new test training session?
If so, can you say what kind of plan you have with GoToTraining specifically: an online subscription or offline corporate contract?
ElizabethHutch
6 years agoActive Contributor
Thanks for getting back to me. I tested it again and it worked. Although on my actual training session there was one person who could not add their camera. I could not help them so they just used audio but it would of been better to see everyone.