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Renee-B's avatar
Renee-B
New Member
12 days ago

How do I know for sure if my submission went through?

Below are screenshots of my 1/14/25 submission, my 1/16/25 check and today when I submitted it again. I am so confused!!!! I absolutely need texting to run my company. disregard This is what I see today.on the 2nd shot. The bottom screenshot was taken just now. It showed my submission was in progress originally so I don't have a clue on where this stands! PLEASE HELP!

(images removed for privacy - GlennD 1/30/25)

 

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  • KateG's avatar
    KateG
    GoTo Manager
    12 days ago

    Hi Renee-B 

    I've created a support case for you with the screenshots. Someone from our team will reach out to you. Please note, due to the SMS registration deadline, there may be a bit of longer than usual time for response. Thank you for your patience.