Incoming Caller ID

Question

When a call comes in and forwarded to my extension and my cell phone rings, it shows our Grasshopper number in the caller ID.&nbsp; Can this be changed to show the incoming caller's ID number?

kateg · Accepted Answer

Hi @wbroadmann, Welcome to the Community!
This article shows how to change the caller ID is displayed on forwarded calls:

Under the forwarding number, select&nbsp;Options.
From the drop-down menu next to&nbsp;When a call is forwarded to me, show the caller ID of, choose the caller ID.
Select&nbsp;Save.

Let me know if you have any issues.&nbsp;