Forum Discussion

Viescamp's avatar
Viescamp
Active Contributor
12 months ago
Solved

Long delay after declining to take a call

I am a new customer who moved from the CloudPhone debacle. When I decline an incoming call via the app pop-up, the caller still experiences a delay of more than 30 seconds before being prompted to le...
  • GlennD's avatar
    GlennD
    12 months ago

    You can edit the settings, just be aware that there is potential for calls to be missed. 

     

    • Sign in at https://nuui.us.grasshopper.com.
    • Select Extensions, then Edit next to the desired extension.
    • Select Edit next to each call forwarding number.
    • In the Ring for field, enter the desired ring time.