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Forum Discussion
Long delay after declining to take a call
I am a new customer who moved from the CloudPhone debacle. When I decline an incoming call via the app pop-up, the caller still experiences a delay of more than 30 seconds before being prompted to le...
GlennDThanks again for your response. I’m not suggesting changing the general "ring for" time, as the 25 seconds makes sense in most cases. I’m asking whether the system can behave differently when I actively decline a call. If I press "decline call," can the caller be sent to voicemail immediately, rather than waiting the full 25 seconds before the voicemail message and option are presented?
