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JohnNew's avatar
JohnNew
New Member
20 days ago

No Refund when cancelling same day as charge

I saw the annual renewal charge on my credit card account and since I get little value from the service other than robo-calls, I opted to cancel.  I was told that they cannot reverse the charge, even though it is literally still "pending".   Caution to others that have auto-renew enabled.  They say now that they need a 30 day notice which makes no sense for a digital service.   I do not intend to do any further business with any of the GoTo related companies or services.   Buyer beware; customer service comes 3rd.  

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