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Forum Discussion

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Register Your Phone Numbers for SMS Compliance before cut off date of December 1st 2024

Carriers began blocking unregistered outbound SMS on October 1, 2024, and 100% of unregistered outbound SMS will be blocked by December 1, 2024 due to a government-mandated regulation to prevent spam...
gracezen's avatar
gracezen
Visitor
2 years ago

Hi, GlennD We are in the process of completing the SMS registration, but we noticed that the status currently shows as "unverified" for Brand Registration. Could you kindly provide an update on this and assist us in resolving the issue?

BJBJBJ's avatar
BJBJBJ
Regular Visitor
2 years ago

Hi GlennD My SMS Registration shows as "In Progress".  Any idea how long this process usually takes?  

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi BJBJBJ, welcome to the community.

     

    Registration through the TCR can take a few weeks to process. 

    • BJBJBJ's avatar
      BJBJBJ
      Regular Visitor
      2 years ago

      Thanks.    

      One other question.  I noticed an error on my registration that can not be changed using the EDIT button.  SMS VOLUME.  I selected greater than 6k in error.  My daily volume will be way under that.  probably a dozen a day or so.  Is there a way I can edit this or should it not be an issue?  Thanks