The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Rejection Code 2117
Rejection Code 2117: Invalid Call To Action - The opt-in form must include information on how a customer can receive help I've been having a little bit of trouble with this form. I have submitted it...
Hi Spencer-S, I've opened a support ticket for you, but from looking at the rejection reason and your website the issue appears to be the last line of your Opt-out message. From what I have seen and read they are looking for something like this to be added: "For assistance reply HELP" to where it says "Reply STOP to opt out of further messaging."
Hi Spencer-S, I've opened a support ticket for you, but from looking at the rejection reason and your website the issue appears to be the last line of your Opt-out message. From what I have seen and read they are looking for something like this to be added: "For assistance reply HELP" to where it says "Reply STOP to opt out of further messaging."
Ok, thank you. I will reach back out to my team. Hopefully after this it will finally be resolved.
I am going to leave the ticket open so that one of our support representatives also takes a look, just in case there is anything else the Carrier team might call out. We are working with them as closely as possible to make sure that registrations are approved.
