Forum Discussion

drseidel's avatar
drseidel
New Member
2 months ago
Solved

Setting GH as default call redirecting app

We are getting a pop up message on our iPhones today that say to "Set Grasshopper as your default call redirecting app" and "Can't complete call" because "Grasshopper must be set as the default call ...
  • KateG's avatar
    2 months ago

    Hi drseidel​, Welcome to the Community 

    The pop-up is related to Android users on operating systems 15 and above. The setting is required only when making calls from the Grasshopper app.

    It was added because Android 15 users using the Grasshopper app wanted their customers to see the Grasshopper number, not their cell phone number. This will not affect regular personal outbound or inbound calls. 

    I've shared your feedback with the team, thanks for sharing it here.