Forum Discussion

skfiel's avatar
skfiel
New Member
4 months ago
Solved

Text Messages Disappearing

For months now we've had an issue where text messages flat out disappear within grasshopper. It started with when you would tap on notifications of a text message, it would bring up the text chain, b...
  • KateG's avatar
    4 months ago

    Hi skfiel 

    Welcome to the Community. I'm sorry to hear this. 

    Are you using a VPN? If so, can you turn it off? 

    If this is not the issue you should try contacting customer support who can test the phone number to see what may be causing this.