about the Hamachi subscription
I purchased a Hamachi subscription but could not use it in the Hamachi vpn network. only show me the free subscription. any advice how to solve the issue. thanks
Forum Discussion
I checked with the team and you do have an active Hamachi account associated with the email used here.
Are you sure you are logging in with the correct email?
thanks for the reply
yes am using the same email and have an active subscription but i couldn't use it on any vbn networks.
kindly check it under this account am using in the community .
can you explain how to use the subscription we bought and change the network vpn from free subscription to 32 computers subscription .
radwan_ali Are there any further details you can provide about the login? Are you able to see your paid accounts when you don't use the vbn?
when login to the account i can see all the hamachi vpn networks and when i click buy hamachi subscription it open GoTo page shows all the paid subscriptions with the expire date but i can not use any of the paid subscriptions on the hamachi vpn networks.
all the hamachi vpn networks in my account are in the free subscription and can not change them to the paid one.
kindly advice me how to use the paid subscriptions in the hamachi vpn networks .
radwan_ali your 3 accounts are active, so I'm not sure why you can't access them. I've created a case for you for our support team to review, someone will be reaching out to you soon.
