Forum Discussion
I have exactly the same problem, since 3 month.
After I saw your message, I contact the support several times.
To ask them to do the same thing they did on your account.
The person I spoke with don't understand the problem, I send them your message, and the support keep saying that i have to pay Hamachi subscriptions or something else for resolving my problem...
GlennD is it possible to ask the technician who solved @walkyler's problem to do the same thing on my account ?
Hi GroupeBellon,
It appears @walkyler is on a paid subscription which allowed them to increase from 256 to 512 so if support is suggesting that it may be correct. Are you currently on a paid subscription of Hamachi?
- GroupeBellon8 months agoNew Contributor
Of course, I have a paid subscription, I pay for "Central Base" "300computers"
I increase my "computers" from 250 to 300, last month, because support said it will solve my problem.
But of course that didn't solve my problem because that's not what I needed to do.
Do I have to pay something else to increase from 256 to 512 ?- GlennD8 months agoGoTo Manager
Hi GroupeBellon,
I have reviewed your account and your Central Base plan includes an Hamachi multi-network license, which means you can have multiple Hamachi networks. Each Hamachi network supports up to 256 clients maximum.
It appears that your current Hamachi network has reached that limit, so in order to connect your mobile or any other device to the network you will have to remove one of the existing devices. You can also create additional additional Hamachi networks, or you may want to change the type of Hamachi network you have created in case one of the other network types would be better.