Can I cancel last purchase and repurchase with different credit card?

Question

Hi,I'm a user of Logmein, and Hamachi VPN.&nbsp;I use Hamachi VPN on an annual subscription.Last week, my subscription fee for this year was automatically paid, but the credit card used to pay was a discarded card connected to a now-dead bank account.&nbsp;Due to various circumstances, I am unable to change the card settings, so I would like to cancel the payment and change it to a new, valid credit card.However, it is difficult for me to make inquiries overseas from the country where I currently live, so I would like to handle the matter by email if possible, but I do not know the email address of the support team. What should I do in this situation? I am very worried that my credit will be ruined due to late payments on my credit cards.I would be grateful if anyone could provide some help.Thanks.

kateg · Answer

Hi alien2327&nbsp;
I see you have a case and it's currently assigned to a support representative. They will reach out to you soon.&nbsp;