Forum Discussion

HyeJeongKim's avatar
HyeJeongKim
New Member
9 days ago

Cancel subscription

I'm trying to cancel my subscription, but even though I want to enter my mobile phone number, it's difficult to contact me because I'm Korean. How do I resolve this?

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    9 days ago

    Hi HyeJeongKim 

    I can open a case for you, is the account email you are using here in Community the account you want to cancel? I'm not seeing an open subscription. 

    If not can you please message me the email address? You can click on my username and see an option to message me on the next page. Thanks.