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so6377's avatar
so6377
Visitor
8 months ago
Solved

Cancel subscription

I'm trying to cancel my subscription, but even though I want to enter my mobile phone number, it's difficult to contact me because I'm Korean. How do I resolve this?
  • KateG's avatar
    KateG
    8 months ago

    Hi so6377 

    Apologies for the delay. A case has been created and our team followed up with email, the last email was sent yesterday. Please check your email and follow up for assistance cancelling your account. 

KateG's avatar
KateG
GoTo Manager
8 months ago

Hi so6377 

Apologies for the delay. A case has been created and our team followed up with email, the last email was sent yesterday. Please check your email and follow up for assistance cancelling your account.