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Forum Discussion

LMIFC's avatar
LMIFC
New Contributor
2 years ago

Cannot buy a subscription.

I tried to pay by my credit card, but it said that Transaction declined. I have checked with my bank. They say my account is normal. It could be a website traffic problem. How to buy?
LMIFC's avatar
LMIFC
New Contributor
2 years ago
6092
GlennD's avatar
GlennD
GoTo Manager
2 years ago

LMIFC We have sent you an eQuote via email so you can try to purchase again. Please check with your Bank if there are any issues with the transaction approval.

 

  • duruszczak's avatar
    duruszczak
    Visitor
    2 years ago

    Hi,

    I have the same problem. Bank approves transfers but your system decline transaction.

     

     

    • KateG's avatar
      KateG
      GoTo Manager
      2 years ago

      duruszczak welcome to the Community 

       

      I took a look at your account and saw that you contacted customer support and that using a Visa helped resolve the situation. I'm glad this was figured out.