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Forum Discussion

LMIFC's avatar
LMIFC
New Contributor
2 years ago

Cannot buy a subscription.

I tried to pay by my credit card, but it said that Transaction declined. I have checked with my bank. They say my account is normal. It could be a website traffic problem. How to buy?
kksav's avatar
kksav
New Member
12 months ago

I have the same problem. 

  • GlennD's avatar
    GlennD
    GoTo Manager
    12 months ago

    Hi kksav, I have submitted a support ticket for you, in the meantime I would recommend checking your billing information is up to date and you may want to check with your Credit Card company to see if they have denied the transaction by mistake.