Forum Discussion
16 Replies
- KateG10 days agoGoTo Manager
Welcome to the Community and sorry for the inconvenience.
Our billing team can charge the card you have on file and start the subscription or send you an e-quote. Which would you like?
- TensawLand10 days agoVisitor
I am having the same problems. Tried different browsers, Edge and Firefox. Hamachi is not showing up as an option. I needed to purchase the Standard version for the minimal number of users. Please help. I've gone round and round but I cannot get an option to buy/subscribe. I'm allowed buy everything else under the sun, but not Hamachi.
- KateG19 days agoGoTo Manager
SStinard I see, not sure why you don't have the option. Our team is going to email you an e-quote. Please keep an eye out for the email.
- SStinard19 days agoActive Contributor
That link you sent sends me to the same page that was clipped below.
- KateG19 days agoGoTo Manager
SStinard you should be able to purchase the Hamachi subscription through the billing portal here, do you see the option?
- SStinard19 days agoActive Contributor
mrdavid3, Same as Soullessseol, once I click on the buy now button for standard on the VPN .net page, I get redirected to GoToAdmin subscriptions which show the below.
- mrdavid319 days agoVisitor
u can find pricing here. If possible, can you share a screenshot of what you are pressing that's taking you to the pricing that doesn't include Hamachi?
- SStinard19 days agoActive Contributor
Hello KateG ,
I'm having the exact same issue when trying to purchase Hamachi standard. What was the solution to be able to purchase Hamachi standard when it doesn't appear in GoTo Admin?
- KateG2 months agoGoTo Manager
Hi Nohea,
Welcome to the Community. I found your case and see it has been transferred to our billing department. They will follow up with you shortly. Sorry for the inconvenience and thanks for your patience.
- Nohea2 months agoVisitor
Please, can you also help us with that?