Forum Discussion
Hi rafa_flores, welcome to the community.
That is your LogMeIn account page where you can sign in and repurchase.
- On the My Networks page, click Edit next to the network you want to work with.
Result: The Edit Network page is displayed. - Select the Subscription tab.
Your current subscription is selected. - Select a subscription type that you want to use or purchase.
- Switch to the selected subscription:
- Click Change subscription if you have already purchased the selected subscription
- Click Buy subscription to purchase a new subscription and follow all instructions
Hi Glenn,
Thanks for your reply. I already tried that; when I click on the green button at the bottom to purchase, it takes me back to the my networks page (tried with different browsers).
I hope you can help. Thanks in advance.
- GlennD11 months agoGoTo Manager
rafa_flores I have submitted a support ticket for you and asked that you be sent an eQuote link to help you renew.
- rafa_flores11 months agoNew Contributor
Hi Glenn, thanks for your reply. AFAIK I have not received any equote link to be able to renew my subscription.
Can you help?
Thanks in advance!
- GlennD11 months agoGoTo Manager
Hi rafa_flores,
I see that support sent you an email on January 13th, it may have gone into your SPAM folder. I will ask them to send it again, please make sure that email from @goto.com is allowed in any spam filters you have.