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aymen2's avatar
aymen2
Active Contributor
2 years ago

Does not connect Remote Desktop Connection

Does not connect Remote Desktop Connection if the connection is not direct? All I can make all communications direct not from a tunnel ...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi aymen2, welcome to the community.

 

Can you provide more details? Are you trying to connect to a computer using RDP through a Hamachi network?

 

  • aymen2's avatar
    aymen2
    Active Contributor
    2 years ago

    Yes, I want to enter through Hamachi, but some devices do not accept entry or are sent that there is no connection, what are the cases in which he can connect to
    What are the best practices to reach stability in communication?

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Thank you. Once you have the Hamachi network setup and your client computers connected to it, you will need to check your firewall settings before using services like RDP over the Hamachi network. I actually found this YouTube video of someone connecting RDP over Hamachi and it shows the user adjusting the security policy: https://youtu.be/ntPmxfU7hoY?feature=shared 

      The video is in Indonesian but you can set the closed captioning to auto translate to English and other languages.

       

      • aymen2's avatar
        aymen2
        Active Contributor
        2 years ago

        If the device is an alternative tunnel, the device does not connect
        In the case Direct Connected