Forum Discussion

Siarhei's avatar
Siarhei
Visitor
2 years ago
Solved

double payment

Dear Sirs, We paid for the subscription on 08/02/2024 (order LCWCCO82590000B, Invoice BJPP4FBB9B11), however, on 08/08/2024 (order LWRKCO88360000B, Invoice BQPP9E92504D) the funds were debited again....
  • KateG's avatar
    KateG
    2 years ago

    Hi Siarhei , 

     

    Sorry to hear this, I have opened a case for you and asked someone from our team to contact you and assist further. Thanks. 

KateG's avatar
KateG
GoTo Manager
2 years ago

Hi Siarhei , 

 

Sorry to hear this, I have opened a case for you and asked someone from our team to contact you and assist further. Thanks.