Forum Discussion

gerohero's avatar
gerohero
Active Contributor
8 months ago

Hamachi Cancellation And Refund

I want to make a cancellation for my subscription because the subscription is auto renewal and charged into my bank account. I can't remove my card from payment method and now I have been charged eve...
  • GlennD's avatar
    GlennD
    8 months ago

    Hi gerohero, I have opened a support ticket for you and someone will contact you to assist.

     

     

RowanImm's avatar
RowanImm
New Contributor

Can anyone help me to change my payment from autopay to manual pay?

Because the subscription is auto renewal and charged into my Credit Card, I can't remove my card from payment method. Also i can't find Payment Options in  Admin Menu to turn off Autopay.

 

I live in Indonesia and there is no contact support from Indonesia.

Thank You.

GlennD's avatar
GlennD
GoTo Manager
5 months ago

Hi RowanImm,

 

 I have opened a support ticket for you and someone will contact you to assist.

 

  • RowanImm's avatar
    RowanImm
    New Contributor
    5 months ago

    Dear GlennD,

     

    Hopefully it's been set to off for autopayment.

    Thank You.