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Hamachi Cancellation And Refund
I want to make a cancellation for my subscription because the subscription is auto renewal and charged into my bank account. I can't remove my card from payment method and now I have been charged eve...
I subscribed 3 weeks, and the speed is horrible, you can check your record of my activities ,barely can use the services. Unfortunately Hamachi had charge me an annual fee and I cant find any option to cancel my service, very fishy and unethical and the subscription is auto renewal and charged into Credit Card. I can't remove my card from payment method either. Can you pls make a cancellation and refund back to me?
I live in Malaysia and there is no contact support from Malaysia.
Hi klcomputer,
You purchased an annual plan which is why you were charged. I will open a support ticket for you and your request.
Dear Glenn,
Thank you for your reply.
Please note I was given no option for any monthly subscription , the only option given was the yearly subscription and after paying for it, doesn't perform as advertised.
I had look for another alternative, and I want to cancel the subscription but my credit card information is hooked in the system and there is no option to remove my card details. I barely used for a week by the way.
So kindly please assist to cancel/refund and remove my credit card from the billing.
I'm from Malaysia , and the is no option to request a call back or call the support.. Please support via email.
Hi klcomputer, support will assist you. We do not offer monthly plans for Hamachi, but you can use it for free without signing up for up to 5 computers.
I have already made an attempt to cancel service and you billed me even though I removed the credit card. Pease advise.
