Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

gerohero's avatar
gerohero
Active Contributor
2 years ago
Solved

Hamachi Cancellation And Refund

I want to make a cancellation for my subscription because the subscription is auto renewal and charged into my bank account. I can't remove my card from payment method and now I have been charged eve...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi gerohero, I have opened a support ticket for you and someone will contact you to assist.

     

     

techspot's avatar
techspot
Visitor
2 years ago

Hi, 

 

I use the program some years now,

 

i dont know how i did it, but i see two active subscriptions,

 

And today i got billed for second time,

 

There is no reason for two subscription , i use the program for one network,

 

Can i cancel the second subscription and get refund for the second billing?

 

Thanks,

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi techspot,

 

I see that you already tried calling Support but disconnected before speaking to anyone. I have completed the support ticket for you and someone will be in contact to assist you with this.