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Forum Discussion

gerohero's avatar
gerohero
Active Contributor
2 years ago
Solved

Hamachi Cancellation And Refund

I want to make a cancellation for my subscription because the subscription is auto renewal and charged into my bank account. I can't remove my card from payment method and now I have been charged eve...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi gerohero, I have opened a support ticket for you and someone will contact you to assist.

     

     

andy14's avatar
andy14
New Contributor
2 years ago

I am currently using Hamachi Network Standard and noticed that my subscription was automatically renewed for another year (billing date: 2024/7/7), which was not my intention. Therefore, I would like to request a refund for this charge.

 

My original subscription was valid until 2024/7/7, and I purchased two Hamachi Network Standard subscriptions on 2024/7/5. I intended one to extend the current service and the other to establish a new network in the future.

Please reply via email as there is no option for Taiwan in the phone selections.

Thank you.

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi andy14, a support ticket has been opened for you.