Forum Discussion
Dear Glenn,
Thank you for your reply.
Please note I was given no option for any monthly subscription , the only option given was the yearly subscription and after paying for it, doesn't perform as advertised.
I had look for another alternative, and I want to cancel the subscription but my credit card information is hooked in the system and there is no option to remove my card details. I barely used for a week by the way.
So kindly please assist to cancel/refund and remove my credit card from the billing.
I'm from Malaysia , and the is no option to request a call back or call the support.. Please support via email.
Hi klcomputer, support will assist you. We do not offer monthly plans for Hamachi, but you can use it for free without signing up for up to 5 computers.
- ondts-complete6 months agoNew Member
I have already made an attempt to cancel service and you billed me even though I removed the credit card. Pease advise.
Hi ondts-complete,
Please give our toll-free support a call and they will assist you https://support.goto.com/hamachi/help/how-do-i-contact-customer-support