Forum Discussion

Peter_Cho's avatar
Peter_Cho
New Contributor
4 months ago

Hamachi Cancellation And Refund

Dear Hamachi Support Team,   I'm reaching out to ask for the cancellation of my current Hamachi subscription and a refund for the most recent charge.   I have encountered the following issues: ...
GlennD's avatar
GlennD
GoTo Manager
4 months ago

Hi Peter_Cho,

 

I have created a support ticket for you and a representative will be in contact to assist with your request. 

 

Once your account has been canceled you can request all of your information be deleted by using our Individual Rights Management Portal. 

 

 

  • Peter_Cho's avatar
    Peter_Cho
    New Contributor
    4 months ago

    I went to the Hamachi/My cases page, but there's nothing there. Can you tell me exactly where I should go?

    • GlennD's avatar
      GlennD
      GoTo Manager
      4 months ago

      Hi Peter_Cho, you should have received an email from support by now, please make sure you respond.