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Forum Discussion
How can i contact support if my country's phone number isn't there?
Please fix this, i need to contact support
Dear GlennD, could you tell us what "This discussion has been rejected due to other reasons" when you try to create a discussion? I created 3 topics, each of them was rejected with no exact reason given. The result is we have several unresolved issues for more than a couple of months due to unbearable way to contact your service and long response time via e-mail.
Hi ZMKS, it looks like your previous posts were caught in our SPAM filter by mistake. I see that you have a couple of open cases with our support team, I would recommend continuing to work with them via email.
Oh, Hello GlennD. Thanks a lot for your quick reply. There's one particular case that bothers me the most - I can't add payment method. In fact, I don't even know is it in an 'open case' or not, because sales team's last reply was about a month ago. We want to 1) renew our subscription which is due in a month 2) add another one or extend current to a subscription which allows to have over 256 clients in one network (Hamachi). But we can't do it simply because we can't add 'payment method'.
