Forum Discussion
intheendonemore
3 months agoNew Contributor
I want to cancel my Hamachi subscription, my country isn't listed.
KateG
3 months agoGoTo Manager
hi intheendonemore - I created a case to assist with cancelling your account. Someone from the team will be reaching out soon.
- intheendonemore3 months agoNew Contributor
Thanks! Should it be visible to me in "My Cases"? I don't see anything there.
- KateG3 months agoGoTo Manager
intheendonemore I sent you a message, please check your inbox on the upper right.
- intheendonemore3 months agoNew Contributor
Hi KateG​ , I found out that while my email in the account is the same as the one here, the Account Name is different from it, by not having the @ (at) symbol. Can this be the reason for me to not see the created case?