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Forum Discussion

KateG's avatar
KateG
GoTo Manager
11 months ago

How to Cancel or Delete a Hamachi account

Cancel a Paid Account  If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to call customer support directly.  Depending on ...
KateG's avatar
KateG
GoTo Manager
5 months ago

hi intheendonemore - I created a case to assist with cancelling your account. Someone from the team will be reaching out soon. 

intheendonemore's avatar
intheendonemore
New Contributor
5 months ago

Thanks! Should it be visible to me in "My Cases"? I don't see anything there.

  • KateG's avatar
    KateG
    GoTo Manager
    5 months ago

    intheendonemore I sent you a message, please check your inbox on the upper right. 

    • intheendonemore's avatar
      intheendonemore
      New Contributor
      5 months ago

      Hi KateG​ , I found out that while my email in the account is the same as the one here, the Account Name is different from it, by not having the @ (at) symbol. Can this be the reason for me to not see the created case?