Forum Discussion

Etalonk's avatar
Etalonk
New Member
5 months ago

I can't add a card because payment.servers.getgo.com is not responding

I open https://admin.goto.com  -> Billing -> Payment method and press "Add a card". After few minutes I see on Chrome Inspect Tool connect timeout error to https://payment.servers.getgo.com/payment 
GlennD's avatar
GlennD
GoTo Manager
5 months ago

Hi Etalonk, sorry for the frustration.

 

I was unable to locate any other reports of this issue, it may have been a temporary connection issue can you please try again?

 

  • Fabian3's avatar
    Fabian3
    New Member
    5 months ago

    mine also. i've tried using Edge, Chrome and Safari , but still cannot add new card