I can't download the Hamachi invoice

Question

Hi, when i try to access the Goto Admin portal to download the Hamachi service invoice, the page does not load and i cannot see anything. The portal remains in perpetual loading.

kateg · Answer

Hi robertob&nbsp;
You do have an active account and should be able to access the portal.
Have you tried the following:

Clear your browser cache and cookies.&nbsp;
Try accessing the portal using a different browser or incognito mode?&nbsp;&nbsp;

&nbsp;

robertob · Answer

Yes, I tried from different PCs. Same result. Goto Admin console did not load.

robertob · Answer

it doesn't work. I also tried changing the PC, but the goto admin console doesn't load

robertob · Answer

I tried everything but I still can't enter the portal.

kateg · Answer

Hi robertob&nbsp;
Thanks for trying, sorry it didn't resolve the issue. I have created a case for you, someone from out team will reach out soon.&nbsp;